FREQUENTLY ASKED QUESTIONS

OUR FOODS

How do I find products on the ARYZTA website?

There are several ways you can find products on our website.

1. By Category – We have divided our products into seven main Categories, each containing products with different product attributes.
When you open a main Category, you will find a list of more specific Sub-Categories that lead you to your range of desired products.

2. Product Search – Simply type in any key words into the search bar and click Go! You can even search for brand names, flavours, and convenience levels.

 

What is a ‘product code’?

Our product codes comprise a string of numbers and letters that uniquely identify a product. A product with multiple convenience levels or weights each has their own personalised code – no two product codes are the same.

ARYZTA uses product codes to identify and track the statuses of our products around the world.

 

What is a ‘convenience level’?

Our convenience levels are a simplified way to inform customers of the state in which the product will be delivered in. This allows you to prepare the equipment necessary to bake the product before serving.

We have a total of four convenience levels:
Raw Dough: The raw, unfermented piece of dough that has been deep frozen after shaping.
Pre-Proven: The pre-fermented piece of dough that requires simple baking before serving.
Par-Baked: The semi-baked product that requires simple baking before serving.
Thaw & Serve: The fully-baked product that is ready-to-serve upon thawing.

 

I have the products I am looking for and I wish to save it. What do I do?

Select the square next to the name of the product to add it to your list. Then click the red Download Selected button at the top of every section to generate a PDF of all your selected products. Similarly, if you have found several products of your interest, select all the squares of the products, then generate the PDF to save a copy of your list.

 

I only want to see products that are available in my country. What do I do?

Simply select your country in the ‘Country’ dropdown list to view the wide range of products available for order in your country.

We regret to inform that ARYZTA is not yet available in all countries around the world. Should you be interested in bringing ARYZTA into your country, please contact us here.

 

Does ARYZTA sell Halal products?

Yes! We have a wide variety of Halal-certified products for you to choose from.

Select ‘Halal’ in the ‘Halal & Non-Halal’ dropdown list to view our complete range.

Should you require more information on our Halal certification, please feel free to drop us a message here.

 

How are my products stored and delivered?

Our Quality Assurance team follows a stringent control
process that enables us to deliver consistent high quality
across every product, while our professional Supply Chain team works closely with our trustworthy dispatch team to deliver the highest level of service to our customers every time.

 

I would like to list my product on ARYZTA’s website. What do I do?

Please drop us a message here with more information on the product you wish to list. We will be in touch with you within 5-7 working days.

 

 


 

 

OUR BRANDS

Who are your brands?

Our brands are Coup de Pates, Hiestand, Mette Munk and Otis Spunkmeyer – each specialising in a specific type of pastry for our customers.

 

 


 

 

CAREER

How do I apply for a career at ARYZTA?

A list of vacant positions and their respective locations can be found on our Career page.

Simply click on the interested position for a detailed job description and key role accountabilities, and fill in the application form at the bottom of the page.

We will be in touch with you within 5-7 working days./We regret that only shortlisted candidates will be notified.